FAQ

Frequently Asked Questions
If you see something that isn't on this page, and need an answer, contact us. We'll respond within 1 business day.

Last revised: January 12, 2021


General

Q: "What is BlockSTRACT?"
A: BlockSTRACT: A peer-to-peer blockchain-powered marketplace for abstractors as well as title production vendors, allowing for the easy integration of the abstract process, an ‘Uber’-like process of finding qualified abstractors, and recordation of abstract research onto the blockchain. BlockSTRACT is a platform/marketplace, similar to Upwork and Freelancer, whereby a title company can place a request for work and many abstractors and title production vendors can bid for the work. The system plugs into most title production software and gives the title agency real time status of the product and more once an abstractor agrees to undertake the work at the agreed upon price.

Q: "Who are the ideal BlockSTRACT customers and users?"
A: This is a two part answer. Firstly; abstractors and title production vendors who offer their services on the marketplace and secondly; title companies and agents who require their services. Title companies and agents will join the marketplace to bid on the work made available by the abstractors and title production vendors.

Q: "What features are available with BlockSTRACT?"
A: Features included: View Orders (Open/Closed/Cancelled/All), Search, Reports, Fulfillment, Tracker, Inbox/Messaging, Upload Documents. See our Features Page for a comprehensive list.

Technical

Q: "Do you have your own blockchain?"
A: No. We are a Blockchain-as-a-Service (BaaS) provider with a platform and API called unanimity. Building our own blockchain would not only be expensive to build and maintain, but it would be resource intensive and offer little value compared to using existing infrastructure. We are 100% blockchain agnostic and support permissionless, permissioned, federated, and consortium blockchains. Some of the blockchains we support are Proton Chain, Bitcoin, Quorum, Hyperledger, and Ethereum (if they decide to fix their gas price/GWEI issues). Learn more on our Platform page.

Q: "I have an account with Qualia. How do I connect it to BlockSTRACT API?"
A: Please contact us and we’ll set up a time to discuss onboarding and giving you a demo.

Q: "We are in need of custom integration services. Can you help us integrate BlockSTRACT into our unique workflow?"
A: Yes. We offer this via our Managed Solutions offering.

Billing

Q: "I'm an Independent Abstractor or Title Production Vendor. How do I pay for the service?"
A: By visiting the pricing and payment page. We charge a SaaS fee (monthly, quarterly, or yearly depending on your plan) and 5% for the total title production fees for successfully bid upon work. If you want integration with a non-supported title production software vendor and/or custom development work, we charge for this separately. Pricing depends on your specific requirements. email us for clarification.

Q: "What payment methods do you support with BlockSTRACT?"
A: We accept Credit/Debit Card, PayPal, and Wire Transfer.